Privacy Policy

1. Who We Are

OliveBranchHub ("the Platform") is owned and operated by Haze Brands LLC DBA Local Titans ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at olivebranchhub.com and use our services.

2. Information We Collect

Personal Information You Provide

• Name and contact information (email address, phone number)
• Business information (business name, address, description, photos, logo)
• Account credentials (email and password)
• Payment information (processed securely through our third-party payment provider, GoHighLevel; we do not store credit card numbers)
• Communications you send to us (support requests, feedback)

Information Collected Automatically

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, referring URLs)
• Cookies and similar tracking technologies
• Location data (city-level, derived from IP address)

Information from Third Parties

• Google account information (if you sign in with Google)
• Google Places data (business ratings, reviews, and place information from the Google Maps API)
• CRM data from GoHighLevel (payment confirmations, subscription status)

3. How We Use Your Information

• To create and manage your account and business listing
• To process payments and manage subscriptions
• To display your business information publicly on our directory
• To send transactional emails (verification, listing approval, account updates)
• To provide customer support
• To improve our Platform and develop new features
• To generate aggregated analytics and business insights
• To power AI-driven features such as business recommendations and chatbot interactions (see Section 7)
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Public display: Business listing information (name, address, phone, email, photos, reviews) is displayed publicly on the Platform. This is the core function of a business directory.
• Service providers: Third-party vendors who help us operate the Platform, including Vercel (hosting), Neon (database), Resend (email), UploadThing (file uploads), GoHighLevel (CRM and payments), Google (Maps and Places API), and OpenAI (AI features).
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site usage. You can control cookies through your browser settings, but disabling them may affect Platform functionality.

6. Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS/TLS), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Artificial Intelligence (AI) Disclosure

OliveBranchHub uses artificial intelligence technologies to enhance the user experience. Here is how AI is used on our Platform:

• AI-Powered Recommendations: We use AI to recommend businesses to users based on their queries and preferences. Premium-tier listings may be prioritized in AI-generated recommendations.
• Content Categorization: AI may be used to suggest categories for new business listings.
• AI Chatbot: Our Platform may include an AI-powered chatbot that helps users find businesses. The chatbot uses publicly available listing data to generate responses.
• Data Sent to AI Providers: When AI features are used, relevant data (such as business names, categories, descriptions, and user queries) may be sent to third-party AI providers (such as OpenAI) for processing. We do not send passwords, payment information, or private account details to AI providers.
• AI-Generated Content: Some responses and recommendations on the Platform may be generated by AI. While we strive for accuracy, AI-generated content may not always be perfectly accurate or up to date.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Business listing data may be retained after account deletion to maintain directory integrity. You may request deletion of your personal data by contacting us.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email address below.

10. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: